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FAQ
General Information
What is SchoolRider App?
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How do I get started with the app? (Parent)
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How does the real-time tracking work?
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Will I receive notifications about my child's bus?
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Can I track multiple buses or children?
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How do I know my child is on the bus?
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What happens if the bus is delayed?
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Is the app secure?
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Do I need an internet connection to use the app?
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Can I use the app to track school buses during field trips or other events?
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How much does the app cost?
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What should I do if I experience technical issues with the app?
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Registration and Account Setup
Where is School Rider currently available?
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What makes School Rider different from other transportation services?
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Is School Rider available for private schools only?
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Do you provide transportation for after-school activities?
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How do I know my child is safe with School Rider?
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Safety and Security
What are School Rider’s safety protocols?
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Can I track my child's ride in real-time?
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